Experiences of Pregnant Women Seeking Outpatient Services
Background: Use of health services depends on availability, accessibility, affordability as well as on social, personal characteristics and health beliefs of users, specially rural women. A very important factor is quality of services perceived by users, their satisfaction and dissatisfaction.
Objectives: Objectives of study were to know satisfaction, dissatisfaction of women seeking antenatal services with, plans to try change for best of satisfaction in given circumstances and share information.
Material Methods: One thousand pregnant women were interviewed randomly with predesigned questionnaire in local language by the social worker assigned the job, 5 - 6 per day one after other woman depending upon women's willingness and respecting their time.
Results: Interns had measured blood pressure of 970 (97%), 3% pregnant women's blood pressure was not recorded at referral health facility. Overall 910 (91%) women said complete checkup was done in the same visit, but 90 (9%) did not get check up completed. When they were asked about satisfaction, 850 (85%) said, yes, but 150(15%) were not satisfied. The reasons given were, procedure was time consuming and they were not told about results of check up satisfactorily.
Conclusion: It is essential to ensure that prenatal care is provided to the best of satisfaction of women.
- K. Park, Park’s Textbook of preventive and social medicine. 2004,18th Edition Ch 9, Pg 386,87,89.
- Ha JF, Longnecker N. Doctor-patient communication: a review. Ochsner J. 2010;10(1):38-43.
- Paudel YR, Mehata S, Paudel D, Dariang M, Aryal K, Poudel P, King S, Barnett S. Women’s Satisfaction of Maternity Care in Nepal and Its Correlation with Intended Future Utilization. Int J of Repr Med. 2015. Available at: https://scholar.google.com/citations?view_op=view_ci tation&hl=en&user=9MEZbpgAAAAJ&citation_for_view=9MEZbpgAAAAJ:UeHWp8X0CEIC.
- Ekott MI, Ovwigho U, Ehigiegba A, Fajola A, Fakunle B. Perception of pregnant women about antenatal care in a cottage hospital in Port Harcourt, Nigeria. J Community Health. 2013;38(2):360-5.
- Galle A, Parys S, Roelens K, Keygnaert I. Expectations and satisfaction with antenatal care among pregnant women with a focus on vulnerable groups: a descriptive study in Ghent. BMC Women’s Health. 2015;15:112.
- Ghobashi M, Khandekar R. Satisfaction among Expectant Mothers with Antenatal Care Services in the Musandam Region of Oman. Sultan Qaboos Univ Med J. 2008;8(3):325-32.
- Edie GE, Obinchemti TE, Tamufor EN, Njie MM, Njamen TN, Achid EA. Perceptions of antenatal care services by pregnant women attending government health centres in the Buea Health District, Cameroon: a cross sectional study. 2015. Available at: https://www.semanticscholar.org/paper/ Perceptions-of-antenatal-care-services-by-pregnant-EdieObinchemti/91fb82fdc0167afa721dd6f9ee995ccc99f169ef
- Standards of midwifery Practices For Safe Motherhood, WHO, 1: Standard Document. Available at: apps.who.int/ bookorders/anglais/detart1.jsp?codlan=1&codcol=56&codc ch=38.
- There are currently no refbacks.