Pristyn Care doubles its surgical centres, crosses 1 million patient interactions

Pristyn Care, a health technology start-up specialising in secondary-care surgeries, has doubled its surgical centres to 800 in 2021. With this, Pristyn Care surgical centres are now functional across the 7 metro cities – Mumbai, Pune, Delhi, Bangalore, Hyderabad, Chennai and Kolkata – and 35 tier 2 & 3 cities across the country.

Operating in over 12 surgical categories such as General Surgery, Ophthalmology, ENT, Urology, Gynaecology, – Pristyn Care has successfully treated over 60k patients and completed over 1 million patient interactions, the company informed.

Pristyn Care invests in high end medical technology like diode lasers, Microdebriders, phaco-lasers, 3D meshes, coblators and mini-port laparoscopy kits and many more such advanced equipment and also has 400 full time expert doctors.

Pristyn Care co-founder Dr. Vaibhav Kapoor, said, “Our surgeons conduct surgeries using high-end miniport laparoscopy kits, advanced lasers, 3D meshes etc. Such superior quality surgeries to patients in Tier 2 & 3 cities would be a great service to our nation. Our model of free post-op consultation and 24×7 Personal Care Buddy are path-breaking initiatives and highly patient-centric.”

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A rock-solid technology backbone and a dedicated Personal Care Buddy assigned to each patient at Pristyn Care strengthens its’ patient-first initiatives including billing transparency, maintaining medical records through EMR and hassle-free admission-discharge at hospitals, the company added. Pristyn Care has set up a 24/7 in-hospital patient helpline to address patient queries any hour of the day during their hospital stay.

Indian healthcare delivery infrastructure is highly skewed and is centred in metros and larger urban centres. This leads to large scale migration from Tier 2/3 cities and towns to larger urban centres and metros for seeking quality healthcare.

Dr Garima Sawhney, Co-founder, stated, “Accessing quality healthcare is a challenge for most of our population and at Pristyn Care we are working to bridge this gap. We offer high quality surgery, at an affordable cost while adhering to standard practices set by NABH, MCI and Govt. of India.”