Nanavati Max Launches Dedicated Cancer Helpline to Support Patients and Families

Nanavati Max Super Speciality Hospital has launched a dedicated Cancer Helpline to help patients and their families navigate the challenges that often follow a cancer diagnosis. Available via call and WhatsApp at +91 82911 70000, the helpline aims to provide timely guidance, support and direction throughout the cancer care journey.

A Single Point of Support for Patients and Families

A cancer diagnosis often raises questions about treatment options, selecting the right specialist, nutrition, emotional well-being and the next steps in care. The newly launched helpline brings these requirements together through a single point of access. As a result, patients and caregivers can obtain relevant information and connect with appropriate clinical and support services more easily.

Multidisciplinary Oncology Expertise

According to the press release, the initiative is supported by Nanavati Max’s dedicated Oncology Department, which brings together specialists across Head and Neck, Gastrointestinal (GI), Thoracic, Breast, Orthopaedic Oncology, Precision Oncology and Medical Oncology.

Through this multidisciplinary approach, the hospital can guide patients to appropriate specialists and develop personalised treatment pathways based on their individual needs.

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Providing Clarity at a Difficult Time

Speaking on the initiative, Dr. Ganesh Nagarajan, Vice Chairman – HPB & GI Surgery and Lead – Growth & Strategy, Oncology, Nanavati Max Super Speciality Hospital, Mumbai, said, “A cancer diagnosis rarely arrives with clarity; what patients need most in that moment is someone to turn to. This helpline gives them exactly that: a single, trusted starting point where their questions are heard and their care is set in motion. For a disease that can feel isolating, even a simple conversation at the right time can change the course of a patient’s journey.”

Strengthening the Cancer Care Journey

Furthermore, the hospital’s new tower, equipped with advanced infrastructure and technology, strengthens its oncology care capabilities. The facility is designed to support a seamless patient experience across diagnosis, treatment and ongoing care.

The launch of the Cancer Helpline reflects Nanavati Max’s continued focus on making specialised cancer care more accessible, coordinated and patient-centric. By offering patients and families a dedicated point of contact, the hospital aims to provide guidance and support at every stage of their cancer journey.

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