As India’s healthcare sector faces rising treatment costs, changing patient expectations and growing demand for measurable clinical outcomes, stronger collaboration between hospitals, insurers and Third-Party Administrators (TPAs) has become increasingly important.
Addressing these priorities, Terna Speciality Hospital & Research Centre, Navi Mumbai, will host the TPA & Insurance Scientific Conclave 2026, themed ‘Evidence to Outcomes’, on October 16, 2026, at Taj Santacruz, Mumbai. The conclave will bring together healthcare professionals, insurance representatives and industry decision-makers to explore ways to improve patient experience, enhance operational efficiency and promote sustainable healthcare delivery.
Dr. S. Prakash, CEO of the General Insurance Council, will attend as the Chief Guest, while Dr. Nayan Shah, Founder and Managing Director of Paramount Health Group, will serve as Chairperson. Through leadership discussions and expert panel sessions, the event aims to strengthen partnerships between healthcare providers and payers, moving beyond routine claims management towards a shared focus on patient outcomes.
Putting Patients at the Centre of Healthcare Partnerships
Although treatment authorisations, documentation, reimbursements and claim settlements remain essential to healthcare financing, the industry increasingly recognises the need to look beyond individual transactions. Timely treatment, sound clinical decisions, transparent processes and affordability must work together to create a seamless patient experience.
Dr. Aparna Methil, Director – Medical Services at Terna Speciality Hospital & Research Centre, said, “Healthcare decisions must ultimately be measured by their impact on patients. Stronger collaboration between hospitals, insurers and TPAs can help align clinical priorities with affordability, timely access and quality of care. We must work towards a system where financial processes support appropriate treatment decisions and the patient remains at the centre of every interaction.” Furthermore, building trust, improving coordination and aligning clinical and financial priorities will be crucial to the future of healthcare partnerships. The conclave aims to encourage open dialogue and identify practical opportunities to make healthcare delivery more transparent, efficient and patient-focused.
Industry Leaders to Discuss Better Healthcare Outcomes
Dr. Manish Rai, General Manager – Marketing at Terna Speciality Hospital & Research Centre, emphasised the importance of collaboration in shaping the future of healthcare. He said, “The next chapter of healthcare will be shaped by the strength of partnerships across the ecosystem. We need to move beyond transactional engagement towards conversations that create shared value, build trust and deliver meaningful outcomes. Through this conclave, we aim to bring decision-makers together to discuss practical approaches that can benefit patients while supporting a more sustainable healthcare system.”
The conclave will feature leadership discussions and expert panel sessions on the future of healthcare partnerships, value creation beyond claims processing and the patient experience throughout the cashless treatment journey. These discussions will examine how hospitals, insurers and TPAs can improve coordination, streamline administrative processes and support better patient outcomes while maintaining financial accountability.
Building a More Connected Healthcare Ecosystem
As healthcare delivery and financing become increasingly interconnected, effective collaboration between hospitals, insurers and TPAs is essential to balancing clinical excellence, financial responsibility and patient satisfaction. Terna Speciality Hospital & Research Centre acknowledges the support of Meril Life Sciences in advancing meaningful dialogue and collaboration across the healthcare ecosystem.
Through the ‘Evidence to Outcomes’ initiative, Terna aims to encourage stakeholders to adopt a partnership-driven approach in which evidence-based clinical decisions, operational efficiency and patient needs reinforce one another. As per the press release, the conclave seeks to highlight the importance of an integrated healthcare ecosystem. Beyond the quality of medical treatment, the future of healthcare will depend on how effectively stakeholders work together to make services more accessible, accountable, affordable and sustainable.